Being a mostly one-person business, I offer an unparralleled level of familiarity and support for your particular site. If you’re having any issue(s) or problems with your site or theme, please fill out the brief form below and I’ll respond to most requests within a few hours*.
PLEASE READ BEFORE SUBMITTING
- Only Ongoing support contracts will be guaranteed priority for support issues.
- Please read the Frequently Asked Questions before submitting
- I offer two levels of support: Priority and/or guaranteed support for clients that have ongoing support contracts, and free limited support for those without support contracts or questions about free/promotional themes.Please note that I don’t offer support or consultation for issues with a free theme on individual site(s), but I will try to address all issues that may impact the free theme on multiple sites. Support for Free themes is at the sole discretion of Austin Themes.
- Please allow 4-24 hours for ticket response
Priority Form for Clients with On-Going Support Contracts
Free Limited Support (for free themes, non-ongoing clients, or theme feedback)